Key Account Executive, Contract Furniture - Remote at Staples

Staples Furniture is a full-service company within the Staples family, supported by local distribution centers across the United States. We provide personalized furniture solutions, including environmentally responsible options. We are looking for a Key Account Executive who lives in Southern Texas, including the Houston and San Antonio areas. The position is remote and includes visits to customer locations.

You will manage strategic accounts with regional, super-regional, or national operations, maintaining service while developing account growth. Each week, you will lead a Customer Ownership Team call with the support team and work through client needs. You will visit customer sites to close furniture business and introduce products and service solutions. You will also identify gaps in account support and coordinate with internal teams on changes that add value for the client.

The role includes responding to high-priority requests from account managers, including site visits when required. You will work with C-level executives, vendor partners, and internal customers, and plan growth across complex accounts that need close attention. Administrative work can be passed to Customer Success Consultants, allowing more time for selling. We value collaboration in the role and provide room to grow within the organization.

Compensation is commission based, with a listed range of $74,000 to $101,000 and an eight-month weekly draw. Historical performance for employees in this role puts expected annual earnings above $250,000. Actual base pay can vary with experience, skills, education, geography, business considerations, and internal equity, and additional variable compensation may apply. The package also includes 22 days of flexible PTO, seven observed paid holidays, online and retail discounts, a company 401(k) match, physical and mental health programs, and associate-led Business Resource Groups.

Requirements

Professional at every level, with a positive attitude. Self-disciplined, with a strong desire to succeed and close attention to detail. Looks for ways to add value. Strong communication and the ability to work with others, including coaching and training teammates. Higher-level math skills and proficiency in MS Office. Documented success managing large strategic accounts and meeting budget. Experience managing national, regional, or super-regional accounts.

Basic qualifications

High school diploma or GED required. Associate degree or some undergraduate education preferred. At least 4 years of business-to-business selling experience with contract furniture. Excellent customer service and interpersonal skills. Computer literate and proficient in MS Office. Prior experience in the office furniture industry, or general knowledge of systems furniture, preferred. Advanced verbal and written communication skills.