Hire telesales agents.
A pleasant voice is not a phone sale. Post the telesales job free, hear them, then reach out when you want them on a live block.
Written by Sales Agent Hire. These guides are checked against the roles posted on this site.
The miss is hiring a field salesperson and hoping they will like a headset, or hiring a nice voice with no conversion. You find out after a week of talk time and no sales.
Say which part of the call you mean: they start and book a next step, or they start, qualify, and close on the same call. If they only open, use the cold caller page. Recording and compliance rules belong in the posting when they apply. People who sell on the phone expect that. If they follow a talk track, say who wrote it. If they can go off-script, say how far.
Talk-time or conversion as a number. Floor vs remote. A remote phone job still needs live hours. If you review calls, say how often, because serious phone sellers ask.
Talk track, product, where names come from, and the conversion target, before you interview. Applicants should know how you will score them before they spend an hour on a call with you.
Ask about typical talk time, conversion, and what they sold by phone. Play the voice introduction. A pleasant voice without numbers is not enough. Review openings in week one, while the talk track can still change.
- Has already sold by phone for real hours, not a few calls a day
- Can follow a talk track and still sound like a person
- Will work inside recording and compliance rules if you have them
- Can show conversion or bookings from phone work
- Stays steady through long talk blocks
A pleasant voice does not show whether someone can sell by phone. Ask about talk time, conversion, and what they sold last. Then agree how you will review those numbers in week one. Do not hire a field salesperson and hope they will like a headset. Hear them first.
Post the telesales job with product, hours, and the conversion target. Hear the voice introduction, ask them to explain similar phone results from a recent week, and reach out when you want them on a live block.
How do I stop hiring a nice voice with no conversion?
You listen before you pay for contacts, then you ask about talk time, conversion, and what they sold last week. Choose the person you would put on a live block.
When is this a cold caller hire instead?
Use the cold caller page when they start conversations and book the next step. Stay here when they may start, qualify, and close on the same call.
Do I have to mention call recording?
Yes if you record. People who sell on the phone will ask. Put it in the posting with any other compliance rule so they can decide before they apply.